Dadu Game Terms and Conditions

01 Acceptance of Terms

By accessing or using the Dadu Game platform — whether through the website at dadugame.app or through the Dadu Game mobile application — you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and Dadu Game.

If you do not agree with any part of these terms, you must not use the platform. Access to Dadu Game is conditional on your ongoing compliance with these terms. Your continued use of the platform following any amendment to these terms constitutes your acceptance of the revised version.

These Terms and Conditions apply to all products and services offered through Dadu Game, including the sportsbook, live casino, slots, promotions, and any other features made available on the platform now or in the future.

02 Eligibility & Registration

To register and use Dadu Game, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be registering on your own behalf — not on behalf of any other person.
• You must provide accurate, truthful and complete registration information.
• You must not already hold an active Dadu Game account.
• You must not be on any self-exclusion list or otherwise restricted from using gaming platforms.

Dadu Game reserves the right to request documentation to verify your identity, age or location at any time. This may include a copy of a valid CNIC (Computerised National Identity Card), passport or other government-issued identification. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure.

We reserve the right to decline any registration application at our sole discretion without being required to state a reason.

03 Account Management

Each individual may hold only one registered account on Dadu Game. Maintaining multiple accounts is a violation of these terms and may result in all associated accounts being permanently closed with balances and bonuses voided.

You are solely responsible for all activity conducted through your account. This includes:

• Maintaining the confidentiality of your username and password.
• Ensuring your account details — name, contact information, payment details — remain accurate and up to date.
• All bets, deposits, withdrawals and communications made through your account.
• Any use of your account by a third party that occurs because you shared or failed to protect your credentials.

If you believe your account has been accessed without your authorisation, you must notify Dadu Game customer support immediately by contacting us through live chat or email. We recommend changing your password as the first step upon suspecting any unauthorised access.

Dadu Game may suspend or close an account at any time if we suspect it is being used in breach of these terms, for fraudulent activity, or to protect the integrity of the platform.

04 Deposits & Payments

All financial transactions on Dadu Game are conducted in Pakistani Rupees (PKR). We do not accept foreign currency deposits or process transactions in any currency other than PKR.

The following payment methods are currently accepted for deposits:

• JazzCash — mobile wallet deposits processed in real time.
• Easypaisa — mobile wallet deposits processed in real time.
• Raast — instant interbank transfer via State Bank of Pakistan's payment system.
• Bank Transfer — standard interbank transfer; processing times may vary.

Deposits must be made from a payment method registered in your own name. Deposits made from third-party accounts — accounts belonging to someone other than the registered account holder — are not permitted and may result in account suspension and return of funds.

Dadu Game does not charge deposit fees. Any charges levied by your bank or mobile wallet provider are outside our control and are your responsibility. Minimum and maximum deposit limits are displayed at the time of deposit and may vary by payment method.

All deposits are subject to standard processing checks. In rare cases, additional verification may be required before a deposit is credited to your gaming account.

05 Withdrawals

You may request a withdrawal of your available account balance at any time, subject to the conditions set out below.

• Withdrawals must be made to a payment method registered in your own name that matches your Dadu Game account details.
• Before any withdrawal can be processed, you must have completed the identity verification requirements for your account.
• Any active bonus funds that have not met the applicable wagering requirements cannot be withdrawn. Only real-money balance that has cleared wagering requirements is eligible for withdrawal.
• Standard withdrawals are typically processed within a few hours of the request being submitted, subject to verification checks.
• VIP tier members benefit from expedited withdrawal processing as part of their tier benefits.

Dadu Game does not charge withdrawal fees on standard transactions. We reserve the right to request supporting documentation — such as proof of identity or a statement from your payment account — before processing a withdrawal. This is a standard anti-fraud measure and not a reflection on your account standing.

We reserve the right to withhold a withdrawal if we have reasonable grounds to suspect fraud, money laundering, or a breach of these terms. In such cases, the matter will be investigated and you will be notified of the outcome.

06 Bonuses & Promotions

Dadu Game offers a range of promotions including a welcome bonus, weekly cashback, PSL accumulator boosts, free spins and VIP rewards. All promotions are subject to specific terms stated on the Promotions page, which form part of these overall Terms and Conditions.

General bonus rules that apply across all promotions unless a specific promotion states otherwise:

• Bonuses are available to verified, eligible players only and may be subject to geographic or payment method restrictions.
• Each eligible player may claim each promotion once unless the promotion explicitly states it is recurring.
• Bonus funds are credited to your bonus balance and must meet the stated wagering requirement before they can be withdrawn.
• Wagering requirements must be completed within the validity period of the bonus. Expired bonus funds are forfeited automatically.
• Dadu Game reserves the right to withdraw, modify or cancel any promotion at any time, with reasonable notice where possible.
• Using multiple accounts, exploiting software errors, colluding with other players or any other form of bonus abuse will result in the cancellation of the bonus and may result in permanent account closure.
• In the event of any dispute about a promotion, Dadu Game's decision is final.

The welcome bonus applies to your first deposit only and is subject to a 15x wagering requirement within 30 days. Full welcome bonus terms are available on the Promotions page. Free spins winnings may carry their own wagering requirements as stated at the time the free spins are issued.

07 Betting & Gaming Rules

By placing bets or playing games on Dadu Game, you accept the specific rules that govern each product. These rules are displayed within the relevant section of the platform — the sportsbook rules apply to sports betting, and individual game rules apply to each casino title.

General rules applicable across all betting and gaming on the platform:

• All bets are final once confirmed. You may not cancel or amend a bet after it has been accepted by the system.
• Dadu Game reserves the right to void any bet placed on an event that has already started, where the outcome is known or where the bet was placed due to a pricing error.
• In-play bets on cricket — including PSL and T20 matches — are subject to the live betting rules displayed in the sportsbook at the time of placing.
• Minimum and maximum stake limits apply to all bets and games. These are displayed at the relevant entry point.
• Dadu Game uses certified random number generation for all casino games. Game outcomes are independent of previous results.
• If a technical fault occurs mid-game that causes a round to be incomplete, the round may be voided and the stake returned to your account.
• Accumulator bets require all selections to be correct for the full payout to be awarded. Voided legs are typically removed from the accumulator with the odds recalculated accordingly.

Dadu Game reserves the right to limit maximum winnings per bet or per day at its discretion. Where winnings exceed a set threshold, additional verification may be requested before the payout is processed.

08 Prohibited Conduct

The following actions are strictly prohibited on Dadu Game. Engaging in any of the below may result in immediate account suspension, permanent closure, and forfeiture of all funds held in the account:

• Providing false, misleading or fraudulent information during registration or at any subsequent point.
• Registering or using the platform if you are under 18 years of age.
• Opening more than one account, whether under your own name or using another person's identity.
• Using automated software, bots, scripts or any artificial means to interact with the platform.
• Exploiting software bugs, glitches or pricing errors to gain an unfair advantage.
• Colluding with other players to manipulate the outcome of games or events.
• Using the platform for money laundering, fraud or any other criminal activity.
• Engaging in match-fixing or any activity that compromises the integrity of a sporting event.
• Reselling, transferring or assigning your account or any funds, bonuses or credits within it to another person.
• Attempting to reverse-engineer, copy or reproduce any part of the Dadu Game platform.

Where we have reasonable grounds to suspect any of the above, we reserve the right to withhold funds pending a full investigation. Our findings in such investigations are final. Dadu Game cooperates fully with relevant authorities where criminal conduct is suspected.

09 Responsible Gaming

Dadu Game is committed to promoting a safe and enjoyable gaming environment. Online gaming is a form of entertainment and should always be treated as such — not as a way to generate income or recover financial losses.

We make the following responsible gaming tools available to all registered players:

• Deposit limits — set a daily, weekly or monthly cap on how much you can deposit.
• Session time reminders — receive a notification after you have been active on the platform for a set period.
• Self-exclusion — request a temporary or permanent exclusion from the platform. During a self-exclusion period, you will be unable to log in and marketing communications will be paused.
• Reality checks — periodic reminders of how long you have been playing and how much you have spent.

These tools are available in your account settings. If you are concerned about your gaming habits, or those of someone you know, we encourage you to make use of these tools and to reach out to our support team for guidance. Detailed information is available on our Responsible Gaming page.

Dadu Game strictly enforces the 18+ age restriction. Gaming should never be funded by money you cannot afford to lose. Please play within your means, set a budget before you start, and take regular breaks.

10 Intellectual Property

All content on the Dadu Game platform — including but not limited to the website design, logo, graphics, text, software, game content, audio, video and the overall look and feel of the platform — is the property of Dadu Game or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not:

• Copy, reproduce, distribute or publicly display any part of the platform without written permission.
• Modify or create derivative works based on any platform content.
• Use the Dadu Game name, logo or trademarks in any way that implies an endorsement or association not authorised by Dadu Game.
• Scrape, crawl or extract data from the platform using automated tools.

Any feedback, suggestions or ideas you submit to Dadu Game may be used by us without restriction or compensation to you.

11 Limitation of Liability

Dadu Game provides the platform on an "as is" basis. While we make every reasonable effort to keep the platform available, accurate and error-free, we do not guarantee uninterrupted access or that the platform will be free from technical faults at all times.

To the fullest extent permitted by applicable law, Dadu Game shall not be liable for:

• Any loss of winnings, profits or opportunity arising from a technical fault, service interruption or bet void.
• Any losses resulting from your failure to keep your account credentials secure.
• Any indirect, consequential, incidental or special damages arising from your use of the platform.
• Any loss or damage caused by circumstances beyond our reasonable control, including network outages, power failures or third-party payment processing delays.

Nothing in these terms limits Dadu Game's liability for fraud, wilful misconduct or any liability that cannot be excluded by law. Our total liability to you in connection with any single incident shall not exceed the value of the funds held in your account at the time of the incident.

12 Privacy & Data

Dadu Game collects, stores and processes personal data as described in our Privacy Policy, which forms part of these Terms and Conditions. By using the platform, you consent to the data practices described in the Privacy Policy.

In summary, we collect information you provide during registration and account use, transaction data, and technical usage data. This information is used to operate and improve the platform, process payments, verify your identity, communicate with you about your account and promotions, and comply with our legal obligations.

We do not sell your personal data to third parties. Data is shared only with trusted service providers who assist in operating the platform — such as payment processors and identity verification services — under strict confidentiality agreements.

13 Amendments to These Terms

Dadu Game reserves the right to amend, update or replace these Terms and Conditions at any time. When material changes are made, we will provide notice through the platform — typically via a banner notification, email or in-app message — with reasonable advance notice before the changes take effect.

The date at the top of this page will always reflect the most recent revision. It is your responsibility to review the Terms and Conditions periodically. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated terms.

If you do not agree with an amendment, you must stop using the platform before the revised terms come into effect and contact support to close your account if required.

14 Governing Terms & Disputes

These Terms and Conditions are written in English and the English version shall prevail in the event of any inconsistency with any translation. These terms represent the entire agreement between you and Dadu Game with respect to your use of the platform and supersede all prior agreements, representations or understandings.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Any failure by Dadu Game to enforce a provision does not constitute a waiver of that provision.

In the event of a dispute, we encourage you to contact our customer support team in the first instance — the majority of issues are resolved quickly through direct communication. For formal complaints, please submit your complaint in writing via email to our support address. We will acknowledge your complaint and provide a response within a reasonable timeframe.